Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, such as your name, email address, phone number, and any other details you submit through contact forms, setup requests, or correspondence with our team. We may also collect information automatically when you interact with our website, including IP address, browser type, device information, pages visited, and referring URLs.

2. How We Use Information

Information collected may be used to: respond to inquiries and provide requested services; operate, maintain, and improve our website and offerings; communicate with you about updates, features, or administrative matters; monitor and analyze usage trends to enhance user experience; and detect, prevent, and address technical issues, fraud, or misuse.

3. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to collect usage data and remember preferences. You can control cookie behavior through your browser settings; disabling cookies may limit certain features of the site.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

5. Sharing of Information

We do not sell personal information. We may share information with third-party service providers who perform functions on our behalf, such as hosting, analytics, or communication tools, subject to confidentiality obligations. We may also disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Zocalo Patrimorio, our users, or others.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

7. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access our services from outside the jurisdiction in which our servers or service providers are located, your information may be transferred to, stored, and processed in a country with different data protection laws than your own. By using our services, you acknowledge such transfers may occur.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to certain processing, and the right to data portability. To exercise any applicable rights, please contact us using the details provided on our Contact page. We will respond in accordance with applicable law.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent revision, and continued use of our services after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.

This document is a general template and does not constitute legal advice. Zocalo Patrimorio recommends consulting a qualified legal professional to ensure full compliance with applicable data protection laws before relying on this policy.